FAQ

Can I get a regas?

A: "Topping up an air conditioner that is leaking fluorocarbon refrigerant, without first repairing the leak, is illegal," according to the Australian Government's Ozone Protection and Synthetic Greenhouse Gas Management Regulations 1995. This is the most asked question of all and the years of 'regassing' are long gone with the introduction of legislation to monitor our use of industry gas and licencing of users.

Obviously, if the gas has gone, there is a leak. The leak must be diagnosed and repaired before any gas can be added to the system. The good news is that this is what we are trained to do and our registered licensed technicians are experts at fixing the problem. But to avoid confusion and misdiagnosis, please don't rely on a phone consultation. Book your car in today!

How much will it cost to fix my car?

A: This is like asking how long is a piece of string without knowing what to use it for. Unlike a standard car service, every electrical problem is unique and therefore no two jobs will ever be the same. We can diagnose, advise and discuss your options and advise an approximate cost of your repairs before completion.

Can you fix my car while I wait?

A: The best option is to leave it with us and allow us to diagnose correctly because administering any timeframe pressure can lead to mistakes.

I have the parts, can you fit it?

A: We will fit it but offer no guarantee on the part that you purchased or fitment. All labour charges must be passed on to the customer. However, we provide quality, proven genuine parts advice to you and will stand by the product factory warranty. This quote sums it up - "The bitterness of poor quality remains long after the sweetness of price has been forgotten".

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